Privacy Policy

What Personal Information Do We Collect?

We may collect the following types of personal information:

• Contact information: Name, phone number, email address, and project or delivery address.
• Payment information: Billing details and transaction data for completed services or purchases.
• Project and order details: Information related to your landscaping requests or plant orders.
• Website usage data: IP address, browser type, operating system, visited pages, and search history.

How Do We Use Your Information?

We use your personal information to:

• Communicate with you regarding inquiries, quotations, or ongoing projects.
• Process service orders, payments, and deliveries.
• Provide after-service support and updates.
• Improve our website, services, and customer experience.
• Send promotional offers or marketing emails (only with your consent).

Information Sharing

We share your information only when necessary to complete our services:

• Payment processors: To securely handle financial transactions.
• Shipping and logistics partners: To deliver plants, trees, or project materials.
• Email and marketing providers: To send service updates or promotional offers (with your consent).

We do not sell, trade, or rent your personal information to any third party.

Data Retention

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

You have full control over your personal information. You may:

• Request access to your personal data.
• Ask to correct or delete your information.
• Opt out of marketing emails or promotional communications.

For any privacy-related inquiries, please contact us at: info@lanteera.com